F.A.Q.How can I check the availability of rooms?
You can check availability and room rates in the reservation page or using the
special search box at the top right. If you have any requests, do not hesitate
to email us .
Are prices per room or per person?
All prices are per room and they include service and VAT .
Do price include tourist city tax ?
The tourist city tax is approximately 1.00 Euros per person per night and it is not included in the rate . It must be paid directly at the hotel front
desk before leaving.
How can I make a reservation?
Please use the online booking box or contact the front desk at the following
tel . +39 0572 71151
fax +39 0572 71154
Will my credit card be charged at reservation?
It depends on the type of fare, offer or package chosen. In most rates credit
cards are only required to guarantee and no charge or pre-payment will be charged
The website used for reservartion is secured?
The website uses an SSL security certificate
Is breakfast included?
The buffet breakfast is included in the price and it is served in the lobby on
ground floor from 7:00 am to 09:00 am.
Whatis the time for check-in and check-out?
The check-in is at 02:00 pm , check-out is at 11:00 am .
Our guests can leave their luggage at the reception if your arrival time is earlier
than the check-in, or if the departure is delayed with respect to the check-out.
The luggage storage service is free of charge .
Can you pay the bill at arrival?
Of course. The staff at the reception is at your disposal
Can I pay by credit card?
Yes, the hotel accepts all major credit cards ( Visa, Mastercard / Eurocard,
Which languages are spoken at the reception?
Italian , English, French and German.
How many floors the building is spread ? Is there a lift?
The hotel is arranged over 4 floors and it has a lift .
Are there no-smoking rooms ?
Yes, please make an explicit request.
Are rooms equipped with a TV ?
Yes, in each room there is a satellite TV .
Is a direct dial telephone available in the room ?
Is there air conditioning in the room?
Yes, the air conditioning is available during the summer.
Is WI- FI available ?
The entire hotel is covered by Wi-Fi signal, free of charge for guests .
Is there a swimming pool? When is it open?
There is an outdoor swimming pool, it is always open and also it has a corner
with jacuzzi. Plenty
of sun loungers are available to our guests as well as some gym equipment.
Is there any public parking or a garage?
The hotel has a garage with a limited number of cars and motorbikes slots . We
recommend that you reserve a slot when you book order not to find it full
on the day of arrival.
The parking lot across the street has a daily cost (24 hours) of about 3.50 euro:
the payment of the dayly ticket can be done at the Hotel reception and the
coupon must be displayed on the rear window.
At about 200 meters from the hotel there is free public parking.
Is the Hotel Cappelli located inside the car Limited Traffic Access Zone (ZTL)
No, Hotel Cappelli is located outside car limited traffic access zone so by using
Montecatini exit on A11/E76 highway, you can easy reach Hotel Cappelli on Viale
Alessandro Bicchierai n.139.
Which is the nearest airport?
Both the "A. Vespucci " international airport in Florence and the" G.Galiei " international airport in Pisa are 50 km from
the hotel .
Is there any shuttle service to and from the airport?
The hotel can arrange this service with additional cost .
Whic is the nearest train station ?
Montecatini Centro Station is 800 meters and the station Montecatini Terme and
Monsummano is 1.3 km far from the hotel.
Pets are accepted in the Hotel?
The four-legged friends are welcome, upon explicit request when booking, as
only some rooms are accessible to them. Pets are allowed only in the rooms and
it is not allowed to access to the restaurant. Please specify the presence of
Is there a restaurant in the hotel?
Yes, there is a restaurant with a large dining room.It is always open for dinner.
Is there some agreement or discount with the Montecatini Golf?
The hotel is a member of Montecatini Golf since its creation: 18 beautiful
holes surrounded by Tuscan hills offer to golfers a challenging and enjoyable
guests can enjoy a 40% discount on green fees .
How far are the Spa?
The most important and beautiful Spa in Montecatini is the "Tettuccio" and it
is only 200
meters from the hotel: here you can practice hydroponics walking through the
beautiful park or in the spacious liberty halls .
For the inhalation treatment and the pool, "Redi" spa is the refernce point :
just 50 meters from the hotel.
Do you have agreements with the Baths ?
Yes , staying at our hotel you will be entitled to a 10% discount on spa treatments
and well-being at the Excelsior stabilemnto Redi.